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Okendo Blog

We’re here to help you grow with the latest customer marketing insights and tips from the Okendo community.

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Okendo Raises $26M Series A Investment, Led by Base10 Partners
Blog Post

Okendo Raises $26M Series A Investment, Led by Base10 Partners

Okendo, the most advanced customer review platform for ecommerce brands, announced today that it has raised a $26 million Series A financing round led by Base10 Partners with participation from Craft Ventures and existing investor, Index Ventures.

OpenStore Selects Okendo as Reviews Platform of Choice for Growing Portfolio of ECommerce Brands
Blog Post

OpenStore Selects Okendo as Reviews Platform of Choice for Growing Portfolio of ECommerce Brands

Okendo's integrated product suite will be installed across OpenStore's brands as part of a broader initiative to assemble an industry-leading marketing tech stack proven to optimize performance, improve the shopping experience, and ultimately drive growth

The New and Improved Okendo Agency Partner Program
Blog Post

The New and Improved Okendo Agency Partner Program

We’re thrilled to announce the launch of our new and improved Okendo Agency Partner Program!

High-Quality Reviews: How Dreamland Baby Fosters Trust Across The Customer Journey
Blog Post

High-Quality Reviews: How Dreamland Baby Fosters Trust Across The Customer Journey

Dreamland Baby is a successful brand offering weighted baby swaddles, blankets, and sacks that help them feel calm, fall asleep faster & stay asleep longer.

ORLY Customer Story
Case Study

ORLY Customer Story

ORLY is a leader in the professional nail care and nail color with top-selling treatments for every nail need and over 300 shades across multiple nail color formulations

Sans Drinks Customer Story
Case Study

Sans Drinks Customer Story

A growing number of Australian consumers are being mindful of how much alcohol they consume, making Sans Drinks a welcome presence in the DTC food and drink space.

Okendo Mastery: Optimize customer service workflow with this next-gen Gorgias integration
Webinar

Okendo Mastery: Optimize customer service workflow with this next-gen Gorgias integration

Take your customer service operations to the next level by adding the power of Okendo directly into your workflow.

Zero-Party Data & Email Personalization: Surviving A Privacy-Concerned World
Blog Post

Zero-Party Data & Email Personalization: Surviving A Privacy-Concerned World

Start learning more from your customers by collecting zero-party data, and using it to create personalized experiences for them at every touchpoint.

Faster, Easier, and More Flexible: Okendo Pioneers Next-Gen Review Displays
Blog Post

Faster, Easier, and More Flexible: Okendo Pioneers Next-Gen Review Displays

Break the mold with unique review displays that capture (and hold) customer attention.

According to the Experts: How to Get Your Customer Experience Right
Blog Post

According to the Experts: How to Get Your Customer Experience Right

As a DTC brand in our day and age, you have unprecedented opportunities to connect with your customers. Relationship building is everything, and when you can reach consumers through multiple channels via content that resonates with them most, you can also cultivate a tight-knit and loyal community that keeps your brand alive for years to come.

Productivity Spike: Okendo & Gorgias Optimize Customer Service Workflow
Blog Post

Productivity Spike: Okendo & Gorgias Optimize Customer Service Workflow

Okendo’s reimagined Gorgias integration streamlines customer service operations so teams can help customers faster than ever.

Black Female Founders: Increasing Visibility and Sharing Success
Webinar

Black Female Founders: Increasing Visibility and Sharing Success

In celebration of Black History Month, Women’s History Month, and International Women’s Day, we’re putting on a webinar featuring a panel of entrepreneurs and founders who bring their Black Girl Magic every day!

How to Use Zero-Party Data in Your Ecommerce Marketing Strategy
Blog Post

How to Use Zero-Party Data in Your Ecommerce Marketing Strategy

Experts have pinpointed zero-party data as the key to success in a post-cookies world. It’s more important than ever to know how to leverage zero-party data in your ecommerce marketing strategy.

Customer-Centric Marketing: Placing Customers at the Heart of Your Brand
Blog Post

Customer-Centric Marketing: Placing Customers at the Heart of Your Brand

It’s time to make the world revolve around your customers.

Perfect Your CX: Reviews, Support and Creating Impactful Customer Touch Points
Webinar

Perfect Your CX: Reviews, Support and Creating Impactful Customer Touch Points

What’s the most important thing your store needs to convert new shoppers and turn them into loyal customers? A mind-blowing customer experience!

Why Zero Party Data Is Crucial For Successful Advertising Post iOS 14.5
Blog Post

Why Zero Party Data Is Crucial For Successful Advertising Post iOS 14.5

Here’s how the “new normal” of privacy standards will play out and why zero-party data should be a priority going forward.

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