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Trusted by 5,000+ of Shopify's fastest growing brands

Okendo & Gorgias

Increased Customer Service Efficiency, Happier Customers.

Improve customer service processes by combining Okendo reviews with your existing Gorgias workflow.

Gorgias hero graphic
Photo of Philippe Roireau
Okendo’s elevated integration with Gorgias provides merchants with an impressive set of features to create, respond, moderate, and manage reviews all within the Gorgias dashboard. Delivering on our promise of exceptional customer service is a collaborative effort and having a partner like Okendo, whose setting new industry standards for customer reviews, is exactly why this deeper integration will be transformative to the customer experience.”
Philippe Roireau, VP of Business Development and Partnerships
Gorgias

Centralized Customer Care

Eliminate app-hopping by managing Okendo reviews directly from Gorgias tickets. Collect customer data and provide the best possible experience for your customers.

Centralized Customer Care
Automated Workflow

Automated Workflow

Optimize customer service by automatically creating and assigning support tickets based on Okendo review content.

Personalized Customer Experiences

Get customer insights on every support ticket to personalize responses and improve response times, maximizing opportunities for new reviews.

Personalized Customer Experiences

It’s Customer Service, Evolved.

Take customer satisfaction to new heights by enhancing your customer service workflows

By using Okendo’s expanded Gorgias integration, not only will you provide faster response times to customer inquiries, you’ll equip your team to work more efficiently. Say goodbye to duplicate data entry, increase productivity with your existing staff, and provide better service—no app-hopping required.

We’ve seen amazing results with Okendo’s Gorgias integration. We used to toggle between multiple applications in order to respond to reviews. Now, our workflow is extremely efficient—we’ve decreased response time by 59%. Our customers feel valued when their voices are heard and acknowledged so quickly. Nothing is more important to us.”
Marnie Werth, Senior Manager, Customer Experience
Ilia Beauty

5,000+ of Shopify’s fastest growing brands trust Okendo for growth

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